Many members have been receiving their quarterly bills for the Hot Water Tank rentals; however, you will be or haved already changed out your tanks. It will take approximately one week for the tank return numbers from Reliance to the office. Once that is received and your tank is taken from the EcoSmart warehouse, you are no longer responsible for further "rental" charges. The office will notify the members when the tanks have gone back. You should either wait for a final bill for usuage and your "account closure bill" before making further payments OR pro-rate the bill based on the number of days that you actually would be still responsible to Reliance and send them this payment will a note indicating that you have returned your tank.
REMINDER: once you received this "account closure bill" make sure you bring it to the office to be copied and sent to EcoSmart for payment of the closure amount. ALL other rental payments are the responsibility of each member while you had Reliance equipment in your unit. You will receive your first EcoSmart bill in approximately 5-6 months.
If you have any questions, please contact the office.
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